Privacy policy

Marton Road MOT is the data controller for the information described here — we decide what is collected and why. Our workshop is at Marton road Mot Center,, 416 Marton Rd,, Middlesbrough TS4 2PT,, United Kingdom.

You can reach us about anything on this page at our contact page.

• Your contact details — name, email address and phone number, so we can confirm your booking and reach you about your vehicle.
• Your vehicle — registration, make and model, so we know what is coming in and what work it needs.
• Your bookings and invoices — what was done, when, and what it cost.
• Your account, if you create one — an email address and a password, which we store only as a irreversible hash and never in a readable form.
• Basic technical information your browser sends with every request, used to keep you signed in and to protect the booking forms from abuse.

• To provide the service you asked for — taking your booking, carrying out the work and invoicing you. This is our contract with you.
• To send booking confirmations and reminders about work that is due. This is our legitimate interest in you not missing an appointment you have made; you can turn reminders off at any time.
• To keep records we are required to keep, including for tax and, where applicable, MOT testing. This is a legal obligation.
• To keep the site secure and prevent abuse of the booking forms. This is our legitimate interest in a service that works.

We do not sell your information, and we do not use it for advertising or profiling.

Only the suppliers who make this service work: the platform that hosts this website and our booking records (which also works out the approximate town and country a visit comes from, for the statistics below), and the services that deliver our confirmation emails and text messages. They act on our instructions and may not use your information for their own purposes. We do not share it with anyone else unless the law requires it.

Booking and invoice records are kept for six years, which is the period UK tax law requires. Your account and vehicle details are kept while your account is open. If you ask us to close it, we delete what we are not required to keep.

Under UK data protection law you can ask us to:

• give you a copy of the information we hold about you
• correct anything that is wrong
• delete information we no longer need to keep
• stop sending you reminders, or restrict how we use your information
• send your information to another garage in a portable form

Ask us at our contact page and we will respond within one month. If you are not satisfied with our answer you can complain to the Information Commissioner's Office at ico.org.uk.

To show us how this website is used, we count visits without using cookies. For each page view we record the page, the page that linked to it (without any search terms or codes in its address), whether you were signed in, the type of device, and the approximate town and country. Instead of storing your IP address, we turn it into a code that changes every day and cannot be turned back into the address, so we can count visitors without recognising anyone from one day to the next.

These statistics are only used to understand how the site is used. They are never used for advertising and are not shared with anyone except the suppliers above. They are deleted after 6 months. You can opt out at any time:

Our map is provided by Google and only loads when you press “Show map”. Once it loads, Google receives your IP address and may set its own cookies, under Google's privacy policy.

This site sets no advertising or analytics cookies. It only stores what is needed for the site to work, or to remember a choice you have made:

• keeping you signed in to your account, and submitting forms securely
• offering you an account straight after you book, for 30 minutes
• a referral code, for 30 days, only if a friend referred you and you choose to keep it
• remembering that you asked to see the map, for 6 months
• remembering that you opted out of visit statistics, for 12 months

Google's cookies are only set after you press “Show map”.